Payments on the Internet

To prevent fraudsters from stealing your money, we track all payments you send or receive
More than 700,000 payments per day
We verify all payments sent or received
through online banking
503 million CZK saved
We've helped you save 503 million CZK
with early intervention
More than 4 000 frauds detected
We prevent many fraud attempts
every day and protect your money

Continuous monitoring of payments

A large number of payments pass through banking systems every day, some of which may be fraudulent.

Banking systems operate around the clock and automatically evaluate every suspicious transaction, such as payments that show patterns of fraudulent behaviour - unusual amounts, suspicious payees or payments to unexpected and unusual locations. If the system detects anything out of the ordinary, it stops the transaction and then a security expert examines it in more detail. With these measures, we protect your money and minimise the risk of fraud.

Online payments are instantly checked automatically by the systems.

How payments are checked

Payments go through multiple levels of verification:

  • Artificial Intelligence (AI) - detects suspicious behaviour patterns and warns of risky transactions.
  • Advanced systems - automatically analyse thousands of data points and look for anomalies.

Security experts - a team of specialists monitor fraud trends and decide on the next course of action.

Prevention is essential

Prevention is essential

In addition to technological solutions, we also focus on education. Our specialists regularly train employees and clients on how to spot fraudulent practices and protect their finances. If you're not sure if you've been scammed, we'll be happy to advise you.

Payment security is our priority. Together, we can prevent fraud.

What to look out for when sending payments

What to look out for when sending payments

A simple rule applies to all payments you make: Always check the payee and amount on the confirmation screen before confirming the payment.

Be especially careful with QR code payments. These are widely used today because they are fast, easy and convenient. This plays into the hands of fraudsters as it is not difficult to create a fake QR code that redirects your payment to another account.

How can you help protect your payments?

Be careful what you confirm
Be careful what you confirm
Don't send money
Don't send money based on
unsolicited messages or emails
If something looks suspicious
If something looks suspicious,
don't hesitate to contact the bank

Share of fraud per type in 2024

Podvody-graf-en

Where fraudulent transactions were headed in 2024

mapa 2022 en

Useful information