- FAQ and Support
- Loans and mortgages
- How to proceed when I need to know my mortgage loan outstanding balance?
How to proceed when I need to know my mortgage loan outstanding balance?
Contact your relationship manager
Arrange a meeting at the nearest branch.
Get ready for your meeting
All you need is your identity card.
Specify a date
Let us know about the date, at which your mortgage loan outstanding balance is to be calculated.
We will only calculate a mortgage loan outstanding balance for a mortgage loan debtor or co-debtor at one of our branches no less than 10 days prior to the scheduled repayment date.
The calculation and confirmation of your mortgage loan outstanding is subject to a fee of CZK 1,500.