- About Bank
- Complaints and claims
Complaints and claims
You can contact us online, by telephone or in person
![Online](/getmedia/c4fa159f-1693-4c9e-b4d7-801651b60f00/cv-usp-desktop-85x85.jpg)
Online
Reach out to us online
- Use contact form
- E-mail mojebanka@kb.cz
![By phone](/getmedia/52ffac3f-2f47-4c3d-8744-1780bfe8b2a1/cv-usp-phone-85x85.jpg)
By phone
- Infoline 800 521 521
On weekends between 8:00 am and 10:00 pm
![In person](/getmedia/eff4f7d8-a726-4fb3-82cb-f620c0187790/cv-usp-person-85x85.jpg)
In person
You can address your claims or complaints
at any branch of Komerční banka.
The resolution of claims and complaints is governed by our claims settlement regulations.
Address:
Ombudsman
nám. Junkových 2772/1
155 00 Praha 5 – Stodůlky
E-mail:
ombudsman@kb.cz